American Red Cross Launches Hero Care App

San Bernardino>> The American Red Cross recently unveiled the new Hero Care mobile application, a free app designed to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world. “When an emergency happens, accurate information, easy access to services and time are of the essence, especially for military families” said Gene Coughlin, CWO3 USMC (Ret), American Red Cross Desert to the Sea Services to the Armed Forces Regional Director. “That’s why the Red Cross has designed the new Hero Care App - whether you’re the parent of a child joining the military, a military member, a military spouse or a veteran, the Hero Care App will connect you vital services and guide you to valuable resources that will help alleviate stress during emergencies and provide important information right at your fingertips.” Users of the app have the opportunity to request Red Cross emergency services including an emergency message or assistance with emergency travel or emergency financial aid, access information about their service member in the case of an emergency, including updated information as they move or change duty assignments and access non-emergency Red Cross behavioral health assistance including financial assistance and free local workshops for military kids and spouses. The app also allows users to find local resources and information provided by community partners and locate information on key government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program and SAMSHA Community Health Support Services. Content in the Hero Care App is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services. The Hero Care App is available to download for free in app stores including the Apple Store and Google Play store.